Hotel Alfonso Xiii Customer Reviews Avg Rating :
AVERAGE Hotel Service Rating : AVERAGE Hotel Condition Rating :
AVERAGE Room Comfort Rating : AVERAGE Room Cleanliness Rating :
Guest Review: 1 Posted Date: 2012-04-06
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Nous avons beaucoup apprécié cet hôtel, au look d'un autre âge, qui propose des chambres confortables et luxueuses. Outre sa situation absolument idéale pour visiter Séville, nous avons passé deux nuits reposantes grâce à une literie exceptionnelle ! C'est un plus pour des gens qui, comme nous, voyagent beaucoup et subissent les méfaits des matelas  d'hôtels généralement inconfortables (même dans des hôtels de catégorie similaire).
Guest Review: 2 by christianeG of marseille Posted Date: 2011-05-28
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Hotel somptueux Emplacement idéal le seul bémol: on était sur le côté et trop de bruit avec les poubelles de l'hôtel qui était en contre bas !!! et les camions passaient à 1h du matin et 7h mise à part celà c'est un hôtel que je conseille car trés bien placé et déciration féerique
Guest Review: 3 Posted Date: 2011-05-10
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Walking into this hotel is like walking into a royal palace. The architecture, walls, floors, furnishings are all gorgeous. Unfortunately, you get the sense the hotel staff leverages this aspect of the hotel at the cost of proper service. Upon checking in (after a long, 4 hour drive) we found ourselves waiting (over 10 minutes) at a relatively long  line to check in. After getting into our rooms and unpacking we wanted to get a cup of coffee. Although we knew coffee at a 5 star hotel would be pricey, we figured what the heck. Unfortunately, although there are at least three venues in the hotel for food and drinks, none of them seemed to have enough staff to accommodate serving a simple cup of coffee. We went to each one, found seats and waited. First waiting at the main restaurant in the lobby, then after 15 minutes of not getting service headed to another area in the lobby... after getting no service there we headed to the bar only to have the same thing happen there too. It's not that there were too many people, but that there were very few servers. We ended up heading outside to Starbucks and got our coffees within minutes. We were surprised such a high end hotel couldn't deliver on a basic cup of coffee. Breakfast was also surprisingly poor. The food was mediocre- including cheap deli meats, dry pancakes & cold scrambled eggs. Other than the poor food & beverage areas- the hotel is astoundingly beautiful, with very large rooms, beautiful bathrooms, tremendously high ceilings and a sense of living in a palace. It's a pricey hotel, but worth staying in at least once if you're willing to sacrifice on food and service.
Guest Review: 4 Posted Date: 2011-04-01
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Conveniently located you can walk to everything you would like to see in sevilla. Rooms are nice bathrooms clean and bright and you get free wifi.
Guest Review: 5 by JeffM of Dallas Posted Date: 2011-02-25
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Opulent and luxurious doesn't begin to describe this palace of a hotel. They do not get better than this.
Guest Review: 6 Posted Date: 2010-12-04
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
The Hotel Alfonso XII is a spectacularly beautiful hotel situated in the heart of Old Town Seville. It's literally a five to ten minute walk from most of the main tourist sights and from some wonderful restaurants. It is also across the street from the governor's palace which great if you'd like to take a quick walk over to look at it but can at times  be a drag if there is a noisy demonstration taking place (which was happening when I checked in). Of course you can switch rooms to another part of the hotel and be in complete silence. The beds are very comfortable! The staff was friendly and helpful. Every element of our stay was fabulous!!!
Guest Review: 7 Posted Date: 2010-11-24
Overall Rating Hotel Service    
Hotel Condition Room Comfort    
Room Cleanliness
Magnífico.
Guest Review: 8 by JohnG of Bath Posted Date: 2010-10-07
Overall Rating Hotel service    
Hotel condition Room cleanliness    
Room comfort
...but had only ever marvelled at the wonderful tiled reception. Wonderful to be a fully fledged guest. Pool very welcome after sightseeing but pool hours rather short, finishing at 7pm. Room was a little shabby chic but very comfortable all the same.
Guest Review: 9 by corinnesA of marseille Posted Date: 2010-08-30
Overall Rating Hotel service    
Hotel condition Room cleanliness    
Room comfort
un peu viellissant et manque de personnel à la piscine
Guest Review: 10 by JayneO of Washington DC Posted Date: 2010-08-26
Overall Rating Hotel service    
Hotel condition Room cleanliness    
Room comfort
Hotel Alfonso XIII in Seville was wonderful. The staff were delightful and very helpful. The hotel itself is beautiful - the public areas as well as the individual Hotel Rooms. It is situated very close to the Seville Cathedral - one of the most beautiful European Cathedrals I've seen, and many shops and cafe's are within easy walking distance. The  pool is also quite nice and very popular in the summer afternoons. Its is a lovely place to swim, sit and read, or take a nap to prepare for the cooler, very pleasant, and late evenings. I found this hotel to be well worth the price and greatly appreciated not being nickel and dime'd at every turn like some higher priced resorts I have visited. There are no extra charges or surprises. I would not hesitate to visit Alfonso XIII again. One recommendation I do have however is for the hotel to offer free WiFi to all guests throughout the hotel. An establishment of this stature really should be providing this service to their guests.